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Privacy Policy

Foam Kiss (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or make a purchase.

By using our site or services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping/billing address, and payment details (processed through third-party providers).

  • Order Details: Purchase history, preferences, and customer notes.

  • Technical Data: IP address, browser type, device information, and site usage collected via cookies or analytics tools.

  • Communications: Emails, inquiries, product reviews, and feedback.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your purchase, account, or inquiries

  • Provide customer support

  • Send you restock or new product availability updates (if you've opted in)

  • Improve our website, services, and shopping experience

3. Sharing Your Information

We do not sell or rent your personal information. We may share data only with:

  • Trusted third-party services (e.g., payment processors, shipping providers, Wix platform tools)

  • Legal authorities when required by law or to protect our rights and comply with regulations

4. Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Enable website functionality

  • Analyze site traffic and visitor behavior

  • Personalize your experience

You can manage cookie preferences through your browser settings.

5. Email Updates (Restock Notifications Only)

If you choose to sign up for restock notifications or new product updates, we will only contact you regarding product availability and launches. We do not send general newsletters or marketing emails unless you have specifically opted in.

You may unsubscribe from these updates at any time by clicking the “unsubscribe” link in the email or contacting us directly.

6. Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no method is 100% secure, and we cannot guarantee absolute protection.

7. Your Rights

If you are located in Canada or the U.S., you have the right to:

  • Access, correct, or delete your personal information

  • Withdraw consent for future use of your data

  • File a complaint with a privacy regulator if necessary

To exercise your rights, contact us at: [your email]

8. Children's Privacy

Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. International Users (U.S. Customers)

If you are accessing the site from outside Canada, please note your information will be processed and stored in Canada under Canadian privacy laws.

10. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, you can reach us at:
📧 Email: hello@foamkiss.com

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